Terms & Conditions
 
1. Introduction
 
These Terms and Conditions govern your use of the wholesaler.id™ website, including any purchases made through the platform. By accessing or using the website, you agree to be legally bound by these Terms and Conditions and to comply with all applicable laws and regulations. If you do not accept these terms, you must refrain from using the site. 
 
2. Conditions Of Use
 
To access and make purchases on wholesaler.id™, you must be at least 17 years of age or the age of majority in your jurisdiction. By using the website, you confirm that you meet the age requirement and have the legal capacity to enter into binding agreements. 
 
3. User Account and Security
 
Registration is required to access certain features of wholesaler.id™, including placing orders. When creating an account, users must provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. wholesaler.id™ shall not be liable for any loss or damage arising from your failure to secure your login information. 
 
4. Product Listings and Descriptions
 
All product descriptions, images, specifications, and prices are provided for informational purposes and may be subject to updates. While wholesaler.id™ strives to ensure that the information on the site is accurate, errors, inaccuracies, or omissions may occur. We reserve the right to correct any errors and to update product information at any time without prior notice. 
 
5. Pricing and Payment
 
All prices listed on wholesaler.id™ are stated in Indonesian Rupiah (Rp) and may include or exclude applicable taxes, depending on the legal requirements. Payment must be made in full at the time of purchase using the available payment methods displayed on the website, which may include bank transfers, credit cards, e-wallets, or other authorized options. wholesaler.id™ reserves the right to change prices or suspend promotions without notice. In case of pricing errors, wholesaler.id™ has the right to cancel any order placed under the incorrect price. 
 
6. Order Acceptance and Contract Formation
 
After placing an order on wholesaler.id™, you will receive an automated order confirmation via email. This confirmation acknowledges receipt of your order but does not constitute final acceptance. A binding purchase agreement is formed only when your order has been reviewed, approved, and dispatched by our fulfillment team. wholesaler.id™ reserves the right to refuse or cancel any order for reasons including but not limited to stock unavailability, payment issues, or suspected fraudulent activity. 
 
7. Shipping and Delivery
 
Shipping and delivery options, timelines, and associated fees are displayed during checkout. Delivery times may vary depending on your location and selected service provider. wholesaler.id™ will make reasonable efforts to dispatch orders promptly, but shall not be liable for delays caused by circumstances beyond its control. Ownership and risk of loss transfer to the customer upon successful delivery to the designated address. 
 
8. Order Cancellations
 
Orders may not be able to canceled by the customer after placement. wholesaler.id™ reserves the right to cancel any order at its discretion due to pricing errors, stock discrepancies, or violation of these Terms and Conditions. If an order is canceled, any payment made will be refunded promptly. 
 
9. Governing Law and Dispute Resolution
 
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising from the use of the website or purchases made shall be subject to the exclusive jurisdiction of the courts located in your registered business address location. 
 
10. User Obligations and Acceptable Use
 
By using wholesaler.id™, you agree not to engage in any activity that could damage, disable, overburden, or impair the website or interfere with other users' access and use. You may not attempt to gain unauthorized access to the website's systems or data. Use of the site for fraudulent, illegal, or harmful purposes is strictly prohibited. 
 
11. Intellectual Property Rights
 
All content on wholesaler.id™, including but not limited to text, graphics, logos, images, and software, is the intellectual property of wholesaler.id™ or its licensors and is protected under applicable copyright, trademark, and intellectual property laws. You may not copy, distribute, reproduce, or create derivative works from any content without explicit written permission. 
 
12. Privacy and Data Protection
 
wholesaler.id™ respects your privacy and handles all personal data in accordance with our Privacy Policy. By using the website, you consent to the collection, use, and disclosure of your information as described therein. We do not sell, rent, or share personal data with third parties without your consent, except as required to fulfill your order or comply with legal obligations. 
 
13. Security Measures
 
wholesaler.id™ employs industry-standard security technologies such as SSL encryption to protect data during transmission. While we take all reasonable precautions, we cannot guarantee complete security of information transmitted through the internet. Users are advised to take their own steps to protect their data and devices. 
 
14. Limitation of Liability
 
To the fullest extent permitted by law, wholesaler.id™ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of any products. Our total liability for any claim arising from a transaction on wholesaler.id™ is limited to the amount paid by the customer for the specific product in question. 
 
15. Force Majeure
 
wholesaler.id™ shall not be held liable for any failure or delay in performance caused by events outside our reasonable control, including but not limited to natural disasters, government actions, strikes, supply chain disruptions, or network outages. 
 
16. External Links and Third-Party Services
 
The website may contain links to third-party websites or services for your convenience. wholesaler.id™ is not responsible for the content, terms, or privacy practices of any third-party site. Access to and use of such sites is at your own risk. 
 
17. Amendments and Revisions
 
wholesaler.id™ reserves the right to amend these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of wholesaler.id™ following the update signifies your acceptance of the revised terms. It is your responsibility to review the Terms periodically. 
 
18. Return & Refund Policy (Details)
 
Returns are only accepted if the product is defective or damaged upon delivery.
 All other cases are not eligible for return, including but not limited to:
 - Change of mind
 - Incorrect purchase by the customer
 - Damage due to misuse or normal wear and tear
 - Non-defective products
 
 If a product is eligible for return, the following terms apply:
 - Exchange Only
 Approved returns will be exchanged for the same item (same SKU) only.
 Exchanges are subject to stock availability.
 No substitutions for different models, sizes, or colors are allowed.
 
 - No Refunds
 Refunds are not offered under any circumstances, including for returned defective products.
 
 - Return Procedure
 Contact customer service within 7 days of receiving your order.
 Provide a detailed description and photographic evidence of the defect.
 Returns must be pre-approved and accompanied by a Return Authorization (RA) number.
 Unapproved returns will not be accepted.
 
 - Return Shipping
 The customer is responsible for return shipping costs unless the item is confirmed defective.
 Use of a trackable shipping method is strongly recommended.
 
 - Inspection & Processing
 Returned items will be inspected upon arrival.
 If the defect is verified, an exchange will be processed within 7 business days. 
 
19. Contact Information
 
 If you have any questions or need assistance, please contact us at:

 Email: [email protected]
 Phone: +62 888-8641-004
 Website: https://wholesaler.id
 
 
 
 

 
Privacy Policy
 
1. How We Use Your Information
 
The personal data collected is used to process orders, deliver products, provide customer support, verify user identity, manage your account, send notifications or promotional materials, detect fraud or misuse, and improve our website functionality. Your information helps us personalize your shopping experience and ensures that we can fulfill contractual obligations such as payment processing and order shipment.
 
2. Information We Collect
 
wholesaler.id collects various types of information to provide and improve our services. This includes personal information such as your full name, email address, phone number, shipping address, billing address, and payment details when you create an account, place an order, or contact us. We also collect technical information such as IP address, browser type, operating system, device identifiers, and usage data through cookies and other tracking technologies to analyze site performance and user behavior.
 
3. Legal Basis for Processing
 
wholesaler.id processes personal data based on one or more legal grounds. These include your consent, our need to perform a contract with you (such as fulfilling an order), compliance with legal obligations, and legitimate interests such as improving our services and preventing fraud.
 
4. Sharing of Personal Data
 
Your personal information may be shared with third-party service providers that assist with payment processing, logistics, customer support, marketing, data analysis, and IT infrastructure. We ensure these partners comply with strict data protection standards. We do not sell or rent your personal data to third parties for marketing purposes. Your data may also be disclosed if required by law, regulation, or court order.
 
5. International Data Transfers
 
If your data is transferred to or processed in countries outside Indonesia, we ensure that adequate protections are in place, such as compliance with international data protection frameworks or contractual clauses that guarantee a high level of security and privacy.
 
6. Cookies and Tracking Technologies
 
wholesaler.id uses cookies, beacons, tags, and scripts to analyze user activity, improve user experience, and manage marketing campaigns. Cookies help us remember your preferences and enhance functionality. You may modify your browser settings to decline cookies, although this may limit your ability to use certain features on our website.
 
7. Data Retention
 
Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, or reporting requirements. When no longer required, your data is securely deleted or anonymized.
 
8. Your Rights
 
As a user of wholesaler.id, you have the right to access, correct, update, or delete your personal information. You may also object to processing, request data portability, or withdraw consent where applicable. Requests related to your rights should be directed to our contact email. We may verify your identity before responding to such requests to ensure security.
 
9. Data Security
 
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls, secure servers, and compliance with best practices in data handling. However, no internet-based service is completely secure, and wholesaler.id cannot guarantee absolute security.
 
10. Third-Party Links
 
Our website may contain links to third-party websites or services that operate independently of wholesaler.id. We are not responsible for the content, policies, or practices of these third-party entities. We encourage users to review the privacy policies of external websites before sharing any personal data.
 
11. Children's Privacy
 
wholesaler.id is intended for individuals aged 17 and above. We do not knowingly collect or solicit personal information from minors. If we learn that we have collected data from a person under 18 without parental consent, we will promptly delete such information.
 
12. Changes to This Policy
 
wholesaler.id reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the site after changes are posted constitutes your acceptance of the updated policy.
 
13. Contact Us
 
If you have any questions about this Privacy Policy or wish to exercise your rights under applicable data protection laws, please contact us:
 
 Email: [email protected]
 Phone: +62 888-8641-004
 Website: https://wholesaler.id
 
 

 
Contact US
 
 
Email
:
[email protected]
 
Phone
:
+62 888-8641-004
 
Website
:
https://wholesaler.id
 
 
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